Privacy Policy

Last updated: 24 July 2026

What we collect

When you buy from us or join a waitlist, we collect the details you provide: name, email, shipping address, phone number, and order history. Payments are processed securely by Shopify's payment providers — we never see or store your full card details.

How we use it

• To fulfil and deliver your orders and provide support
• To send order updates, and — where you've opted in — marketing emails you can unsubscribe from at any time
• To improve our store and products

Who we share it with

Only the services that run our business: Shopify (store and checkout), Klaviyo (email), and shipping carriers to deliver your order. We never sell your personal information.

Cookies

Our store uses cookies for cart functionality and basic analytics. You can disable cookies in your browser, though checkout may not function without them.

Your rights

You can request access to, correction of, or deletion of your personal information at any time by emailing hello@thegroveau.com. We handle personal information in accordance with the Australian Privacy Principles.